Terms of service


Welcome to Madishroom! We're an independent online store specializing in pre-owned gaming and pop culture collectibles. By browsing our store or placing an order, you agree to the following terms. We've kept things straightforward — no walls of legalese, just the stuff you need to know.

Product Descriptions & Condition

  • All items are pre-owned collectibles unless explicitly stated otherwise in the listing.
  • We describe the condition of every item as accurately as possible and provide multiple photos of the actual item you'll receive.
  • Minor shelf wear, small box imperfections, and general signs of previous ownership are expected with pre-owned items and are not grounds for a return. These are loved collectibles, not factory-fresh retail stock.

Pricing & Availability

  • All prices are listed in US Dollars (USD).
  • Most of our inventory is one-of-a-kind. Once an item sells, it is unlikely to be restocked. If you love it, don't wait too long!
  • Prices may be adjusted at any time without prior notice.

Order Acceptance

Placing an order on our site is an offer to purchase. We reserve the right to cancel any order for any reason, including but not limited to pricing errors, inventory discrepancies, or suspected fraudulent activity. If we cancel your order, you will receive a full refund promptly.

Age Restriction (18+ Items)

❗ Mature Content Notice

Some items in our store are marked as NSFW / mature content and are intended for buyers 18 years of age or older. By purchasing these items, you confirm that you are of legal age in your jurisdiction. Madishroom is not responsible for purchases made by minors.

Intellectual Property

All product names, logos, characters, and trademarks referenced on this site belong to their respective owners, including but not limited to Blizzard Entertainment, Funko, Loungefly, and others. Madishroom is not affiliated with, endorsed by, or sponsored by any of these companies. We are an independent reseller of pre-owned merchandise.

Limitation of Liability

  • Madishroom is not responsible for delays caused by shipping carriers, weather, customs, or other events outside our control.
  • Our total liability for any claim related to a purchase is limited to the purchase price of the item(s) in question.
  • We are not liable for any indirect, incidental, or consequential damages arising from the use of our store or products.

California Sales Tax

California residents may be subject to applicable sales tax in accordance with state law. Any applicable taxes will be calculated at checkout.

Privacy

  • We collect only the information necessary to fulfill your order (name, shipping address, email, payment details).
  • We do not sell or share your personal information with third parties.
  • Payment processing is handled securely through Shopify's payment system.
  • Order and customer data is stored securely in compliance with Shopify's data protection standards.

Changes to These Terms

We may update these terms from time to time. When we do, we'll update the "Last Updated" date at the top of this document. Continued use of the Madishroom store after changes are posted constitutes your acceptance of the updated terms.

Contact Us

Got questions, concerns, or just want to geek out about collectibles? We'd love to hear from you.

  • Email: [email protected]
  • Response time: We typically respond within 1–2 business days.

Thank you for supporting a small, independent collectibles shop. Happy collecting!